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Service

System Implementation

Get the right system built correctly the first time.

Overview

Who this is for

Strategy without execution is just a slide deck. System implementation is where the rubber meets the road: actually configuring the CDP, wiring up the data pipelines, instrumenting the events, building the automation flows, and making sure everything talks to each other correctly.

This engagement is for companies that know what they need to build but don't have the senior technical marketing capacity to build it. Whether that's because your engineers are heads-down on product, your marketing team doesn't have a systems background, or you just need it done faster than a full-time hire would allow.

I've implemented marketing systems at Ramp, mParticle, Branch, and Runway - each at different stages, each with different constraints. The common thread: you get more done with 90 days of focused implementation than two years of incremental improvement.


What's included

Deliverables

  • CDP configuration - Segment, RudderStack, mParticle, or Tealium setup, event taxonomy design, and destination mapping
  • Data pipeline architecture - source-to-warehouse routing, transformation logic, and data quality checks
  • Marketing automation build-out - lifecycle sequences, lead scoring models, and handoff logic to sales
  • Attribution instrumentation - UTM taxonomy, click ID capture, conversion event setup, and channel reporting
  • Analytics dashboards - pipeline, channel, and cohort reporting tuned to your business model
  • Documentation and handoff - everything written up so your team can own it after I'm gone

Process

How it works

  1. 1. Scoping

    We define the specific systems in scope, the success criteria, and the timeline. This is a fixed-scope engagement - no open-ended retainer creep.

  2. 2. Technical discovery

    Access to your existing systems, a review of your current event taxonomy (if one exists), and a mapping session with whoever owns your data infrastructure.

  3. 3. Implementation

    Hands-on build. Weekly async updates with a working session every 1-2 weeks. I work alongside your team, not around them.

  4. 4. QA and validation

    Every implementation is tested end-to-end before handoff. Events fire correctly, data lands in the right place, reports show what they should.

  5. 5. Documentation and knowledge transfer

    A final session to walk your team through what was built, why it was built that way, and how to maintain it. No black boxes.